Why did my commercial premium go up this year?

Rayanur Rahman, commercial insurance broker in Bedford, Nova Scotia

Nothing changed at your business. No claims, same building, same trucks, same staff. The renewal shows up fifteen percent higher. This is the most common call I get, so here is the honest breakdown of what is actually driving it.

1. It costs more to rebuild than it did

Property insurance is priced against replacement cost, not market value. Materials, labour, and trade availability in Nova Scotia have all moved. When the cost to put your building back rises, the amount you insure rises with it – and premium follows the insured value, not your revenue.

Most insurers apply an automatic inflation adjustment at renewal for exactly this reason. If you never see one, that is worth a conversation, because it usually means your values are drifting behind.

2. Weather losses you had nothing to do with

Insurance is pooled. Storms, wildfires, and flooding elsewhere in Canada get paid out of the same pool your premium goes into, and reinsurers reprice accordingly. Atlantic Canada has moved from a quiet region to a catastrophe-exposed one in insurers’ models, and rates in the province reflect that.

3. Your class had a bad year

Insurers price by segment. If restaurant fire losses nationally ran hot, every restaurant gets repriced, including the one with a spotless record. It feels unfair because on an individual level it is – but it is how the pool works.

4. Your own claims, further back than you remember

Loss runs typically look back five years. A claim from three years ago is still in your file, and frequency hurts more than severity – three small claims are usually priced worse than one large one, because frequency predicts future claims better.

5. Your exposure grew and you did not notice

Liability premium is rated on revenue, payroll, or subcontractor spend. Auto premium is rated on units and drivers. A good year raises your premium, which is a reasonable trade for a good year – but it should be explained, not discovered.

6. Nobody marketed it

This is the one that is genuinely your broker’s job. If your account rolled over with the same insurer for six straight years because renewing is easier than remarketing, you may simply be paying above market. Not always – continuity has real value, and insurers reward loyalty on claims handling – but it should be a decision, not a default.

What you can actually control

  • Start earlier. Sixty to ninety days before renewal. A rushed remarket gets rushed pricing.
  • Document your updates. New roof, new panel, new sprinkler, new cameras, new safety program. Insurers price what you can prove.
  • Reconsider your deductible. If you would never claim under $5,000, stop paying to insure the first $2,500 of risk.
  • Stop reporting small claims. Claims below your deductible tolerance cost more in future premium than they return.
  • Ask for the loss ratio. If you have paid in far more than you have taken out, that is a negotiating position – use it.
  • Compare coverage, not just price. A cheaper renewal with a higher water deductible and a lower by-law limit is not a saving.

The question worth asking your broker

Not “can you get it cheaper.” Ask: which of these six things moved my premium, and what did you do about each one? If the answer is vague, that tells you something on its own.

Renewal came in higher than you expected?

Send me the renewal and last year’s policy. I will tell you which of the six it was before I quote anything.

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